When you hear the term Business Process Outsourcing or BPO, you will most likely associate it with Philippines. It seems like this connection has seeped into our subconsciousness and into our way of day-to-day living. But come to think of it, it is not really a wonder how this has been since we started hearing about this BPO industry in 1992, thanks to Accenture's establishment of a Philippine office.



25 years later, hearing about this sunrise industry is an understatement--we breathe and live BPO. From outsourcing services like engineering and manufacturing, human resources, finances, information and digital, knowledge and legal processes, and medical transcription, we have it all. In fact, industry experts have stated that BPO has been significantly growing by 20% year to year. That would translate to 1.3M employed Filipinos and a $25B revenue in 2016, and an overtake of revenues from OFW remittances in 2017. The projections doesn't stop there. Experts also said that by 2020, this sunrise industry will employ 2.5M Filipinos and earn $55B!



The numbers are huge and they don't lie. Employment and Gross Domestic Product (revenues and taxes, investments, consumptions) are obviously the two biggest contribution of the BPO industry to the Philippines.



Let's translate that to layman's term: More BPO offices means more investment and taxes for the government to use for public services. More BPO jobs means more options are laid on the table aside from working abroad (minus the racial discrimination and easy termination depending on the foreign country's socio-economic and political situation). More jobs means more salary for Filipinos to buy their family's wants and needs.